Director, Property Management (Project Management)
Phillips Edison & Company is seeking a talented senior property management professional to join our team as the Director of Property Management. This role involves managing a regional portfolio of retail centers in Raleigh, NC area while overseeing a small team of Senior Property Managers/Regional Managers to ensure PECO properties are clean, safe, and well-maintained. The Director will provide timely management services to tenants, handle day-to-day property management and maintenance issues for their own portfolio in addition to their managerial duties. Position will require up to 50% travel depending on location. Open to local candidates in the greater Raleigh/-Durham area. Will consider candidates in the greater Charlotte area. No relocation will be provided.
Essential Duties and Responsibilities:
- Provide management guidance (onboarding/training, continuous coaching and development) for direct reports.
- Performs duties below for own portfolio and oversees duties below for direct reports:
- Conducts property inspections and arranges for alterations, maintenance, upkeep, or reconditioning of property as specified in management services and lease agreements. Ensures properties are maintained to PECO standards.
- Solicits bids, selects vendors, and manages contracts for property services including security, maintenance, and grounds-keeping personnel and onsite management personnel if required.
- Purchases or authorizes the purchase of supplies and equipment for use on property.
- Oversees the financial operations of the properties. Report and explain significant variances to Vice President and other department heads.
- Directs preparation of financial statements and reports on status of properties such as CAM costs, monthly reports, performance to budget, etc.
- Prepares annual CAM and capital budgets
- Controls operating expenses and ensures completion of budgeted capital improvement projects.
- Approves invoices and directs issuance of payments to vendors.
- Develops and maintains strong relationships with tenants and vendors.
- Acts as management's point person for tenant relations including lease administration and enforcement. Will assist in the due diligence process.
- Coordinates tenant occupancy and provides ongoing tenant customer service.
- Works with leasing agents to provide access to vacant space for prospective tenants.
- Assists the construction team with various tenant build-outs and/or construction projects.
- Assists ancillary income team in identifying and implementing opportunities for ancillary income
- Handles special projects and initiatives based upon business needs.
Education / Experience Requirements:
- This position requires a minimum of 10 years of retail property management experience (only candidates with previous retail CRE property management experience will be considered).
- Must have hands-on experience managing operating budgets, general property maintenance, roofing, plumbing and HVAC issues.
- Prior experience managing grocery-anchored shopping centers is strongly preferred.
- Prior experience managing, developing and onboarding retail property management professionals is strongly preferred.
- Excellent communication skills and a proven track record of overseeing capital improvement projects through completion is required.
- PC proficiency required and intermediate MS Office knowledge (including Excel) is required.
- Previous systems experience with Nexus Payables and MRI a plus.
- Ability to travel required (estimated at up to 50% based upon location).
- This position will be based in greater Raleigh or Charlotte, NC (local candidates only, no relocation will be provided).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
