University of Oklahoma

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*Business Analyst (Information Technology)



If you want to make a positive impact on the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.

The business analyst will gather business data and use reporting tools to analyze, model, query, and report on business data. They also identify trends to generate business insights and recommend growth strategies.

Duties:

  • Responsible for working with functional and technical areas to analyze business processes, gather business reporting requirements, understand the report, or project objectives, and manage issues.
  • Creates detailed data mapping and reporting specification replication
  • Defines, designs, and develops queries and reports using available tools
  • Analyzes data and builds reports from the data and dashboards.
  • Troubleshoots and resolves system issues.
  • Provides technical and analytical support.
  • Evaluates and modifies current and new reports in support of process improvements.
  • Develops new functionality/workflows.
  • Other associated duties as assigned

This position may be eligible for remote or hybrid work.

Required Education and Experience: Bachelor's degree, AND:

  •  24 months of computer programming and analysis, including experience with enterprise reporting and analytics tools. 

Equivalency/Substitution:  Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 72 months of related experience.

Skills:

  • Excellent oral and written communication skills and the ability to communicate effectively with non-technical people.
  • Advanced analytical and problem-solving skills.
  • Ability to manage multiple, parallel activities and organize time and resources.
  • Critical thinking skills that include the ability to analyze end user requirements and translate into key data points to be used across the business
  • Ability to write, edit, and optimize queries.
  • Working knowledge of PSQL and other computer programming languages.
  • Knowledge of and experience with Report Writing tools and support programs, such as Microsoft Access or similar.
  • Understanding of a wide range of interpretive analysis tools (e.g. trend analysis, spreadsheets, comparisons, graphs, summary versus detail charts, drill down, correlations, exception analysis), data modeling and extraction.
  • Knowledge of Power BI, SharePoint.
  • Ability to work independently and as a team member.
  • Customer service skills.

Certifications:

  • None.

Advertised Physical Requirements:

  • Must be able to engage in repetitive motions.  Ability to sit for short or extended periods of time. Standard office work environment.

Departmental Preferences:

  • Computer skills with wide knowledge of business software and tools (e.g., Access, 365 Apps, SAS, Python, Power BI, Power Apps, Power Automate, Dataverse).
  • Experience with Learning Management Systems.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

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