Casualty Adjuster (Finance)
Under general supervision, evaluates and settles casualty claims of modest to complex exposure (including fatalities) by investigating losses, negotiating settlements and reporting obtained information in a timely and efficient manner, while maintaining adequate production levels.
- College degree or an equivalent combination of education and experience.
- Minimum 6 months previous experience as a Claims Adjuster
- Strong verbal and written communication skills.
- Good attention to detail.
- Strong analytical and mathematical ability.
- Ability to handle multiple tasks.
- Highly organized and self-directed.
- Flexible and able to change plans quickly.
- Good problem solver.
- Ability to handle a variety of situations with tact and diplomacy.
- A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
- Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
- Conducts on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
- Sets loss reserves.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
- Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
- Controlling claim costs.
- Recommends litigation when appropriate.
- Presents evidence at legal proceedings; producing reports and other documents as evidence.
- Maintains expected case load.
- Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
- Maintains professional and technical knowledge through continuing education.
- Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients.
- May assist junior adjusters.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
