Clinical Informatics Analyst (Full Time, Remote, North Carolina Based) (Information Technology)

The Clinical Informatics Analyst supports clinical and operational teams by gathering, organizing, and analyzing healthcare data to improve patient care and workflow efficiency. This role assists in the development of reports, dashboards, and data visualizations that help inform day-to-day decision-making. Working under the guidance of Senior Analysts, the Clinical Informatics Analyst ensures data accuracy, supports the optimization of clinical systems, and contributes to projects that enhance the usability of healthcare technology platforms.

This position is fulltime remote. Selected candidate must reside in North Carolina. While there is no expectation of being in the office routinely, they may be required to report to the Alliance Home Office (Morrisville, North Carolina) for business meetings as needed.

 Responsibilities & Duties

Data & Workflow Analysis

• Analyze existing clinical workflows to identify areas for improvement and optimization by collaborating with departmental leadership and clinical trainers
• Assist in the Development and maintenance of process documentation to support front line staff
• Ensures system configuration accurately reflects workflows in collaboration with IT, compliance and Quality NCQA leadership
• Ensure workflows remain compliant with state regulatory and NCQA requirements in collaboration with compliance and Quality NCQA leadership
• Analyze large volumes of patient and health data to identify trends and opportunities for improvement in patient outcomes and operational efficiency

System Implementation and Integration

• Support Clinical Informatics Function, releases and enhancements by assisting in business requirement development in collaboration with IT and Clinical Trainer
• Serve as a liaison between clinical staff and the IT department, bridging the gap between technical solutions and clinical workflows to drive data-driven improvements
• Collaborate with IT system configuration teams to improve system functionality

Data Management

• Review, analyze, and report on data from internal users across clinical operations and delegates to ensure accuracy and operational excellence. Information is submitted on schedule as required to Leadership as frequent as daily, monthly and/or quarterly
• Ensure data management practices align with healthcare standards, focusing on accuracy, patient safety, and regulatory compliance
• Identify and mitigate risks associated with the use of clinical informatics systems, including (but not limited to) interoperability of systems and system downtime
• Collect, analyze and interpret healthcare data to support decision-making processes to ensure quality performance and improve patient outcomes

Develop Reports and Data Visualization Solutions

• Perform data acquisition, analysis, evaluation, and analytics via advanced SQL queries and stored procedures, MicroStrategy, and other data management tools
• Design solutions using BI concepts including dynamic and parameter driven reporting, dashboards, data visualization, and alerts
• Assist in the design and development of products that merge data from various sources including EDI files, HIE, State data, transactional system, and data warehouse 
• Provide support, as required, to ensure the accuracy of developed reports and metrics for both external and internal users
• Ensure that reporting activities are conducted in ways that correspond with externally mandated specifications
• Provide consultative and analytical support to leadership, communicating the outcomes of analyses to guide decision-making and solve business problems
• Perform geocoding activities through GIS software to analyze spatial statistics

Regulatory Compliance and Audit Readiness

• Ensure the accuracy and integrity of the clinical data systems, while adhering to regulatory requirements (NCQA, EQRO, etc.)
• Facilitate appropriate CM, UM, QM and PHM readiness team for regulatory bodies above in preparation for internal/external record audits and site audits
• Own the documentation of compliance (bookmarking) with standards
• Oversight of Monthly State and NCQA Reporting prior to delivering to compliance and/or quality NCQA team

Minimum Requirements

Education & Experience

Required: 

Bachelor's degree in computer science, engineering, healthcare informatics, or a related field and three (3) years of experience providing data insights and analytics functions

Or

Master's degree in computer science, engineering, healthcare informatics, or a related field and one (1) year of experience providing data insights and supporting analytics functions.

Preferred: 

Certification in Health Informatics (e.g., Certified Health Informatics Systems Professional - CHISP) preferred.

Knowledge, Skills, & Abilities

• Clinical experience in a healthcare setting.
• Strong presentation, collaboration, and communication skills.
• Strong attention to detail, critical thinking, and problem-solving capabilities. 
• Demonstrated skills in computer software, spreadsheets, databases and modeling programs.
• Experience collecting user requirements, translating to system feature enhancements.
• Knowledge of State and NCQA regulatory requirements.
• Ability to work independently and in a team setting
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Knowledge of data analysis on databases/data sets
• Excellent written communication skills, including technical writing and document design principles

Salary Range 

$68,227-$90,401/Annually 

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. 

An excellent fringe benefit package accompanies the salary, which includes:  

• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility

Education

Required

• Bachelors or better in Computer Science

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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