Customer Service Representative (Finance)

JOB DESCRIPTION

Job Responsibilities

The successful candidate will play a key role in the conversion of PLS policies into the Masterpiece system. Key responsibilities include:

• Policy Conversion:
  Accurately transferring policy information from various systems, including PLS, PRS Flood, ODEN, OARS, Agent Portal, ABIZ, Masterpiece, SharePoint, shared drives, and supporting process documents, into the Masterpiece system.
• Collaboration:
  Working closely with both onshore and offshore team members to ensure tasks are completed accurately and on time.
• Attention to Detail:
  Managing unique tasks that require a high level of precision, analytical skills, and the ability to process information accurately.
• Adaptability:
  Thriving in a fast-paced, dynamic environment where processes and requirements may change. Flexibility and focus are essential.
• Processing Guidelines:
  Understanding and effectively applying processing guidelines to deliver high-quality results for insured clients and agents.
• Self-Learning:
  Demonstrating confidence in self-learning to navigate new systems or processes as they arise during the project.

This role offers an exciting opportunity to join an experienced team and contribute to the successful transition of PLS policies to the Masterpiece system. If you excel in fast-paced environments, have a keen eye for detail, and enjoy collaborating with peers and offshore teams, this position could be an excellent fit for you.

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.