Program Manager - North America Document Ingestion (Finance)

JOB DESCRIPTION

We are looking for a highly skilled Program Manager to leverage their specialized knowledge in data ingestion systems, cloud platforms, and insurance data analytics. In this role, you will drive key data initiatives and enhance our data ingestion processes by applying a deep understanding of Chubb's tools and methodologies. As a subject matter expert in data analysis, you will lead strong working partnerships with business and technology stakeholders, plan and execute data analysis initiatives to solve complex business problems for Chubb's North America underwriting businesses and help build a robust data analysis function within the Document Ingestion program. We'll also look to you to leverage your specialized knowledge of Chubb's products and processes, as well as your technical experience in database management, insurance data analysis, application integration, and solution delivery. Your analysis will guide initiatives from inception to deployment. Through it all, we'll also look to you to share your ideas and manage data related projects that influence how we incorporate, validate, and distribute data enterprise-wide.

Your role will encompass

• Specialized Knowledge and Strategy:
  • Utilize specialized knowledge of cloud-based data ingestion systems (e.g., Azure Data Factory, Databricks, SQL Data Warehouse, Kafka) to design and implement scalable data pipelines tailored to the needs of the insurance industry
  • Apply deep expertise in insurance data domain, including retail and wholesale sales channels as well as account setup and technical rating, to ensure that data processes comply with demands of the product and underwriting business
  • Collaborate with global business and technology leaders to develop and execute cloud data ingestion strategies (batch, micro-batch, and real-time) that support critical business functions and drive operational efficiency
  • Leverage proprietary tools and methodologies to solve complex data challenges, enhancing the overall effectiveness of the company's data ingestion processes
• Data Management & Quality:
  • Build robust data analysis workflows ensuring data accuracy, integrity, and compliance with regulatory frameworks
  • Drive the integration and optimization of insurance-specific data sources into generic and reusable document ingestion platform capabilities, ensuring that these platforms are optimized for performance and scalability
  • Understand source system data models and development on raw data ingestion pipelines.
  • Define requirements, identify source data, assist with high level data designs, create data model artifacts, analyze, and troubleshoot data issues
  • Reconcile multiple data sources and identify the root cause of discrepancies in expected output; distinguish between multiple root causes and/or multiple trends in each data set and articulate results to various stakeholders, management, and technical resources
  • Implement and maintain data governance frameworks to ensure that the data analysis function complies with organizational standards and industry best practices
  • Provide strategic input for the data analysis function, ensuring alignment with global objectives and influencing the vision for global data ingestion initiatives
• Project Delivery & Reporting:
  • Support cross-functional squads of data analysts, engineers, testers, and business SMEs to deliver high-quality, timely data ingestion and reporting functionalities that support Chubb's broader digital transformation and business objectives
  • Ensure that teams focus on data-driven decision-making that aligns with KPIs
  • Drive the development of financial reports, dashboards, and ad-hoc extracts, ensuring the insights generated are impactful and actionable for decision-makers
  • Present performance metrics to leadership, showcasing improvements in operational efficiency and decision-making driven by the data analysis function

QUALIFICATIONS

• 10+

  ABOUT US

  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.