Work closely with sales, customer service, tax teams and commercial finance director to ensure account issues are resolved.
Work with customers assigned to your portfolio to secure timely payment of invoices.
Participate in tracking and trending of internal process issues to drive continuous improvement and streamline collections.
Deduction resolution: Gather necessary information PO/POD's, quotes, collection notes. Work closely with the individuals responsible for determining outcome.
Assist with account set-up as needed.
Gather necessary information to complete scheduled credit limit reviews as needed.
Manage team in-box as needed.
Review/release orders on credit hold as needed.
Follow and maintain the visions outlined in the team Value/Culture Statement.
Education & Experience
High School Diploma or equivalent
Associate degree preferred with focus in Accounting or Finance
At least 2 years' relevant experience required.
Knowledge, Skills, Or Abilities Desired
Knowledge of credit/collection processes, tools, and strategies
Excellent communication, time management and critical thinking skills