Manager, Learning and Quality Operations (Project Management)
Are you energized by building training programs, leading high-performing teams, and driving quality and compliance across operations? Do you thrive in a collaborative, fast-paced environment where your creativity and strategic mindset can shine? Let us introduce you to CompSource Mutual Insurance Company! At CompSource Mutual, we're committed to creating a workplace where employees feel empowered, supported, and inspired to grow. Recognized as a top employer, we take pride in delivering meaningful work experiences that make a difference.
š¼ What We're Offering
A full-time Manager, Learning and Quality Operations position based in Oklahoma City, OK with a hybrid work schedule (3 days in office, 2 days remote). This role includes a competitive annual salary target of $125-135k and comprehensive benefits package featuring:
- Free employee medical, dental, vision, life, and disability insurance
- Company match 401(k) with immediate vesting
- Annual performance evaluations, merit increases, and incentive
- Generous paid time off, wellness leave, holidays, and more
š The Role
AsĀ Manager, Learning and Quality Operations, you'll lead a Center of Excellence focused on employee development, quality assurance, and risk mitigation across Underwriting, Premium Audit, and Premium Billing. You'll manage a team of professionals dedicated to enhancing workforce capability and ensuring compliance through strategic alignment, continuous learning, and data-driven quality initiatives.
- Design and implement training programsĀ for Premium Audit, Billing, and Underwriting, using adult learning principles and a variety of media to ensure a consistent and engaging experience
- Develop and lead a quality assurance programĀ across the same operational areas, identifying skill gaps and improvement opportunities
- Build and lead a teamĀ of training and quality professionals to support the broader Operations organization
š¤ Who We're Looking For
We're seeking a courageous and action-oriented leader who brings creativity and strategic thinking to learning and quality initiatives. This person will thrive in a fast-paced, collaborative environment and be passionate about empowering teams and driving operational excellence.
- Bachelor's degree in Business, Risk Management, Education, Insurance, or a related field (preferred).
- 5+ years of experience in insurance operations, training, compliance, or quality assurance, including 5+ years of people leadership in training, audit, or risk-related roles.
- Strong working knowledge of workers' compensation insurance operations and regulatory requirements.
- Proven experience designing and implementing corporate training programs for adult learners and quality improvement initiatives.
- Familiarity with LMS platforms, compliance tracking tools, and data analysis.
- Proven ability to lead people, drive change, and align initiatives with business goals.
- Strong interpersonal skills and ability to collaborate with leaders across the organization.
Ready to lead initiatives that shape employee development and operational success? Apply today and help us build a workplace where people and performance thrive.
