DEALER RELATIONS MANAGER (Marketing)
About Avid Acceptance
We are searching for passionate and driven individuals to join our team! Based in Cottonwood Heights, UT, Avid Acceptance is a specialty auto finance company built on a people-first philosophy. We set a higher standard in lending by prioritizing exceptional service, accessibility, and fast decisions for our dealer partners.
Our Vision
To be the leader in auto financing for people rebuilding after bankruptcy by transforming the entire customer experience with trust, accountability, compassion, and dignity.
Our Commitment
At Avid Acceptance, we believe that every employee contributes to our larger mission. We believe that by investing in our people, we cultivate a culture of growth and purpose. Further, we maintain that the growth of our organization is rooted in the personal and professional development of our employees.
Benefits:
- Health benefits - Medical, Dental, Vision, and Flexible Spending Account (FSA benefit)
- Wellness program / Employee assistance program
- 401(k) with employer match
- Company-paid Life and AD&D insurance
- 9 company paid holidays including birthday
- Paid vacation and sick leave
- Reimbursement for monthly race entry fee (5K, 10K, half marathon, marathon etc.)
- $35 credit per month to use in our fully stocked Marketplace
Equal Opportunity Employer
Avid Acceptance is an Equal Opportunity Employer and does not discriminate against applicants based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, marital status, national origin, age, disability, veteran status, or other legally protected characteristics.
Your Right to Work
In compliance with federal law, applicants must be authorized to work in the U.S. All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
About Avid Acceptance
We provide retail automotive financing to franchised dealerships. Our innovative program helps customers with less-than-perfect credit get a fresh start. We specialize in working with people with open and discharged Chapter 7 or 13 bankruptcies.
Compensation:
- Dependent on experiences
Vision Alignment
This role is a direct extension of Avid's vision. The Dealer Relations Executive will embody our core values—Trust, Accountability, Compassion, and Dignity—by acting as a steward of the customer journey, even before funding begins. Dealers are our first customers, and how we treat them defines the start of every borrower's experience.
Key Responsibilities
- Serve as the primary liaison between Avid Acceptance and dealer partners, ensuring alignment with business objectives and customer values.
- Drive dealer engagement, loyalty, and performance through regular on-site visits, relationship management, and tailored business solutions.
- Educate dealers on Avid's programs, processes, and values to ensure compliance and optimize originations.
- Identify underperforming dealer accounts and develop strategic plans to improve performance.
- Partner with internal underwriting, funding, and servicing teams to ensure smooth loan processing and resolve any friction points for dealer partners.
- Represent Avid Acceptance at relevant trade shows, dealer meetings, and industry events.
- Collect and communicate market intelligence, competitive insights, and dealer feedback to leadership to drive continuous improvement.
Required Qualifications
- 2+ years of experience in auto finance or dealership sales, preferably in a dealer relationship management capacity.
- 2+ years of experience successfully managing and growing dealer portfolios in the bankruptcy space.
- Strong understanding of auto loan underwriting, funding, and compliance procedures.
- Willingness to travel 30-40% of the time.
- Exceptional interpersonal, presentation, and negotiation skills.
- Self-starter with the ability to manage time effectively and work independently.
Preferred Qualifications
- Prior experience working in or directly with bankruptcy-focused finance companies.
- Familiarity with DealerTrack, RouteOne, or similar platforms.
- Bilingual (Spanish/English) is a plus
Skills & Competencies
- Relationship management & account growth
- Conflict resolution & problem solving
- Sales strategy & territory development
- Operational understanding of bankruptcy and auto loans
- Empathy-driven communication style
- Data-driven performance tracking
Other Requirements:
- Must submit to and pass a background check
