Maintenance Manager (Maintenance)

Ski Country Resorts is looking for a Maintenance Manager to join our maintenance team. As the Maintenance Manager, you'll have the chance to apply your skills in a healthy work environment where your contributions directly impact the success of the business. We offer opportunities for professional growth in a supportive team culture. If you're passionate about problem-solving, hands-on work, and making a real difference, this is the place for you.

Responsibilities/Job Duties:
As the Maintenance Manager, you will be expected to perform various maintenance tasks in addition to the following:

Lead the day-to-day operations, including coaching employees, and overseeing a steady workflow.
Coordinate the team's activities and work-order to ensure assignments are made promptly and are being handled efficiently.
Order parts, tools, etc. to ensure maintenance techs stay well equipped and working smoothly.
Teach/train new technicians on how to accomplish new tasks.
Make sure each tech is resolving work orders by documenting work performed, materials used, and time spent.
Work orders include but are not limited to changing light bulbs, replacing light switches and thermostats, repairing toilet mechanical systems, cable and Wi-Fi troubleshooting, removing trash from units, installing and changing door locks and codes, clearing tub/sink drains, furniture repair/maintenance, propane exchanges, snow removal, hot tub checks, other duties as they present themselves.
Work with guest services and owner relations to provide exceptional service to guests and owners.
Calling and scheduling vendors as necessary.
Working with a team to complete assigned work using communication with staff and management to increase efficiency.
Coordinate/Maintain the on-call schedule.

Qualification:
• Previous experience in hospitality industry, vacation rental industry or related field is preferred.
• Proficiency with standard office software applications and the ability to learn new software programs
• Must be able to diagnose issues and implement solutions
• Must have excellent time management and organizational skills
• Must have excellent verbal, written and interpersonal skills
• Passion for hospitality and helping team create an exceptional guest experience
• Leads by example and holds team accountable for productivity and delivering results
• Able to multi-task and manage multiple projects simultaneously.
• Must have ability to work in a fast-paced environment and prioritize needs of guests in an effective manner.
• Problem solver with a "can-do" mentality.
• Ability to analyze financial data.