Administrative Assistant (Administrative)
JOB TITLE: Administrative Assistant
REPORTS TO: Administrative Support Manager
DIRECT REPORTS: No
Who We Are
BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come and are ready to tackle what's next. Come join us!
Role Overview
As the Administrative Assistant, you'll have a big mission. Responsible for assuring the Company's standards are achieved and excellent customer service is delivered. You also understand the value of taking a moment to express gratitude to the village that helped to make it happen. As you can likely tell, 'how' things are done matters just as much as ‘what' was done here at BH!
Key Responsibilities:
- Answers all incoming calls with proper telephone etiquette, direct callers to appropriate person or transfer to voicemail as needed.
- Route voicemail, email and faxes received in general admin mailbox to appropriate team members. Follow up on general inquiries to gather more information as-needed/as requested.
- Serves as first point of contact for office visitors and directing them to the appropriate person or place.
- Liaison between the Dallas office and building management for work orders, parking needs, access cards, vendor security clearance and office-building related items.
- Monitors and maintains office equipment and serve as the point of contact for vendors servicing office equipment or supplies.
- Maintains the Dallas Office computer and hardware inventory as well as the log for individuals needing to check out office equipment for outside meetings/use.
- Distributes incoming mail timely and process outgoing mail including overnight packages.
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) as needed.
- Maintain storage rooms, restock supplies in employee break room and work room, prep office for meetings, executive leadership visits, and client tours.
- Assists with projects for other departments as requested.
- Other duties as assigned.
You Have:
- Professional demeanor
- Strong computer skills; MS Outlook, Word, Excel
- Excellent customer service & interpersonal skills
- Excellent attention to details, organizational/multi-tasking skills
- Dependable team member
- Strong written and oral communication skills
- Ability to thrive in a fast-paced environment
- Ability to work with a diverse group of people and customers
Seniority Level: Experienced
Industry: Property Management
Employment Type: Full-Time
Location: Remote
Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs.
At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.
