Intermediate Business Systems Analyst - Pharmacy Analytics & Compliance (Information Technology)
Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix's Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers.
Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.
Join Publix Technology - Where Innovation Meets Impact
Publix Super Markets, Inc., the largest employee-owned company in the U.S., is powered by a dynamic technology team of 2,100+ associates. We deliver modern, cutting-edge solutions to 1,400+ stores and over 200,000 internal team members across 8 states.
Whether you're passionate about IT security, platform engineering, architecture, software development, or infrastructure, we offer exciting career paths at every level - from internships to technical leadership.
Be part of a Fortune “100 Best Companies to Work For” and help us build more than just great subs - build the future of technology for Publix.
Join our Pharmacy Analytics & Compliance team and play a key role in delivering impactful solutions that drive pharmacy operations and compliance. As an Intermediate Business Systems Analyst, you will collaborate with talented professionals to design, implement, and optimize data-driven systems that support meaningful pharmacy trends and analytics.
Responsibilities:
- Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams utilizing an Agile approach
- Serve as a product champion including conveying product visions, prioritizing work for products, and monitoring deliverables to ensure timely completion
- Communicate product and project status with leadership, sponsors, stakeholders, and upper and executive management
- Implement and maintain solutions that utilize machine learning, AI, and the Databricks' platform
- Work with other Business Systems Analysts to document business processes, gather requirements, and uncover areas for improvement
- Partner with stakeholders, data engineers, data scientists, architecture, security, compliance, and internal audit to develop detailed implementation plans for complex technology solutions, designing compliant, secure, stable, and reliable solutions that comply with HIPAA standards
- Adhere to product delivery processes including overseeing system access, protecting data, procuring hardware and software, and engaging vendors
- Obtain agreements on purpose, scope, and limitations on proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance
- Advocate on behalf of the business units to ensure solution designs meet user requirements and effectively and efficiently address business process needs
- Perform problem determination and determine escalation paths for complex issues
- Participate in team on-call support rotation that provides 24/7 systems support for complex issues, determining root causes, developing workarounds, and communicating issues with our vendors for resolution delivery
- Maintain strong analytical, planning, problem solving, writing, and presentation skills
- Bachelor's degree in computer science, Business, or a related analytical field or equivalent experience
- 3+ years of experience analyzing and translating complex enterprise business improvements, problems, or processes into detailed business requirements for technology solutions, with consideration for system performance, usability, quality, cross-system dependencies, scalability, and total cost of ownership
- 3+ years of experience working with enterprise database management systems such as SQL Server or Oracle
- 3+ years of experience implementing large-scale data manipulation processes
- 2+ years of experience driving and implementing solutions that utilize machine learning and artificial intelligence technologies
- Proficient in writing complex queries using an ANSI-compliant SQL language against an enterprise relational database management system
- Experience working in a 24/7 on-call support rotation position
- 5+ years of experience analyzing and translating complex enterprise business improvements, problems, or processes into detailed business requirements for technology solutions, with consideration for system performance, usability, quality, cross-system dependencies, scalability, and total cost of ownership
- 5+ Years knowledge and experience working with pharmacy systems including working with business and technical audiences
- 5+ years of experience implementing large-scale data manipulation processes
- 5+ years of experience working with relational databases
- Experience implementing and maintaining solutions that utilize machine learning and artificial intelligence
- Experience with Azure DevOps for managing project tasks, managing code repositories
- Experience performing data analysis through creating and executing queries, interpreting results, and communicating findings to technical and business audiences
- Experience with supporting solutions requiring adherence to regulatory and compliance controls in accordance with company policies and standards
- Experience in implementing enterprise applications using platform services like azure App service, Azure SQL, Azure Service Bus, notification hubs, event hubs, Microservices, stream analytics, Snowflake DB, Redis Cache, OpenAPI, IoT Hub, application insights, etc.
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health, dental and vision plans
- Paid Time Off
- Paid Parental Leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Free hot lunches (buffet-style) at facilities with a cafeteria
- Visit our website to see all of our benefits: Benefits - Jobs (publix.com)
