Clinical Application Specialist (Information Technology)
Clinical Application Specialist
OBIX is seeking a dedicated and experienced Clinical Application Specialist to join our team. In this role, you will leverage your clinical expertise to support customers in optimizing their use of the OBIX Perinatal Data System and associated medical devices. Your responsibilities will include providing education and clinical support both onsite and remotely, assisting with interface testing, and contributing to product development and documentation.
This position reports to the Senior Manager of Professional Services, Michelle Bauscher, within the OBIX business unit.
Responsibilities
- Conduct planning meetings and webinars to assess clinical workflows and develop tailored education curriculums.
- Deliver comprehensive training sessions on all OBIX modules to customers.
- Participate in project meetings, including kickoffs, clinical demonstrations, and status updates.
- Assist customers in selecting appropriate data content for OBIX interfaces and perform interface testing to ensure functionality.
- Manage customization projects, including notes, forms, flowsheets, and care plans, from initial contact through deployment.
- Customize configuration files for new customers and system upgrades.
- Contribute to product development by participating in focus groups, providing clinical insights, and testing new products or enhancements.
- Conduct web-based education sessions and maintain professional documentation of all reports and correspondence.
- Collaborate with Quality Assurance and management to develop and maintain policies, procedures, and clinical documents related to education.
What We Can Offer
- Comprehensive compensation and benefits package, including paid time off (personal, vacation, and holiday pay).
- Company-subsidized medical, dental, and vision insurance.
- Matching 401(k) plan.
- Employee Assistance Program (EAP), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), short/long-term disability, and life insurance.
- Company-provided training and development opportunities.
- Telework program for flexible working arrangements.
Requirements
- Registered Nurse (RN) with a minimum of 5 years of clinical experience in Labor & Delivery (experience in Mother/Baby, Newborn Nursery, and/or NICU is a plus).
- Knowledgeable in current standards of practice related to Maternal/Child Nursing.
- Proficiency with hospital information systems, OB systems, and Microsoft Office Suite.
- Strong organizational and project management skills.
- Valid RN license, driver's license, and passport.
What We Are Looking For
- Experience in clinical software development and implementation.
- Previous use of electronic fetal monitoring systems and electronic health record (EHR) systems.
- Previous experience as an educator with knowledge of adult learning principles.
- Ability to hear audible alarms emitted by the CCSI Alert system and differentiate colors.
- Willingness to participate in activities related to vendor credentialing, such as laboratory testing, vaccinations, and education.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Us
OBIX, a business unit of Clinical Computer Systems, Inc. (CCSI), specializes in developing and supporting the OBIX Perinatal Data System, a comprehensive software solution designed for labor and delivery departments in hospitals. Operating within the healthcare industry, OBIX focuses on enhancing maternal and fetal monitoring by integrating seamlessly with hospitals' electronic health records (EHRs). Our offerings include real-time surveillance of fetal heart rates and maternal vital signs, comprehensive perinatal records, and various integration options to streamline clinical workflows. OBIX serves a diverse clientele, including hospitals and healthcare facilities across the United States and internationally. As part of Harris Computer's healthcare vertical, OBIX remains dedicated to supporting obstetric professionals in delivering optimal outcomes for mothers and babies.
