Desk Claims Investigator (Digital Claims Focus) (Finance)
JOB DESCRIPTION
As a Desk Claims Investigator, you will play a crucial role in the claims process by conducting thorough investigations of digital claims submitted to our organization. You will analyze digital evidence, gather information from online sources, obtain recorded statements and assess the validity of claims to ensure fair and accurate outcomes. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders.
Key Responsibilities:
- Review and analyze digital claims submitted for investigation, including those related to online transactions, digital services and digital submission of claim documents.
- Conduct thorough research and gather relevant information from various sources, including databases, social media, and public records.
- Evaluate the validity of claims based on evidence and established guidelines.
- Prepare detailed reports summarizing findings and recommendations related to all investigated claims.
- Collaborate with claims adjusters, legal teams, and other departments to resolve complex claims issues.
- Maintain accurate records of investigations and ensure compliance with company policies and regulations.
- Stay updated on industry trends, regulations, and best practices related to claims investigation and verification.
QUALIFICATIONS
- Bachelor's
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
