The Data Load Specialist candidate will be responsible for daily monitoring and managing of multiple file processing applications as well as work requests from clients and other Equifax teams. This role is critical to ensure revenue generating records are loaded and processed successfully for all Workforce Solution applications.
What You'll Do
The Data Load Specialist candidate will be responsible for daily monitoring and managing of multiple file processing applications as well as work requests from clients and other Equifax teams. This role is critical to ensure revenue generating records are loaded and processed successfully for all Workforce Solution applications.
Ensure scheduled data load processes (automated and non-automated) are executed in a timely manner and in accordance with our service level agreements (SLAs)
Resolve any file or data failures from file retrieval, file mapping and renaming to the end of a successful load to the database
Escalate failures or outages of application, server, file share, or database errors.
Participate in system maintenance by stopping production applications and verify successful code changes
Complete client sftp setup and file processing configuration and resolve client set up issues in a timely manner.
Contribute to process improvement efforts of the team
Assist with documenting processes and procedures and ensure existing documentation is revised when processes are modified
Communicate with internal and external customers in a professional, customer-service oriented manner
Regular attendance is an essential function of the job and is required. Monitoring of data load processes is required during normal business hours as well as scheduled on-call after hours
What experience you need:
Bachelor's degree
2+ years of related experience with dataload and file manipulation
Additional technical experience in the Computer Sciences field or related area
What could set you apart:
You have experience with any or all of the following:
IBM Sterling Software Gateway MFT Software
SQL searches and database updates.
XML language statements
Powershell
Job scheduling tools (i.e. Windows Scheduler, Tidal
Excellent knowledge of Google Cloud Environment
Software knowledge/experience: Google Workspace products, Salesforce, ServiceNow, Adobe Workfront
Highly attentive to detail
Customer service oriented
Skilled problem solver with ability to analyze information to make an independent decision
Strong organizational and multitasking skills and ability to follow up on outstanding issues and meet deadlines in a high-demand environment
Ability to learn and understand new technologies quickly
Experience with
Common forms of electronic data transfer methods (SFTP)
Data encryption methods (PGP, ZIP)
Data communication applications (e.g., Remote Desktop Services)
Google Workspace (formerly G Suite)
Oracle databases
Understanding of networks with multiple domains and firewall openings.
Adept in working with cross-functional teams maintaining the highest level of integrity, courtesy, respect, and professionalism while interacting with clients, team members, Equifax employees, and business contacts