Independent Contractor Coordinator (Finance)

JOB SUMMARY

The Independent Contractor Coordinator (ICC) directly supports national security and suitability investigations through communication and coordination with Independent Contractors (ICs) who focus on performing background investigations on behalf of government clients. The ICC will oversee ICs to ensure timeliness and quality expectations are met. The ICC will work in coordination with the National Engagement Manager, Case Assignment Coordinators, and Finance Department. The work location will primarily be remote from home but may, at times, require reporting to a field office for meetings or training. Travel to other geographic locations (by car or plane) may also be required as needed.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
• In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Duties include:

1. Monitor utilization and performance of IC population to provide regular status reports to the Director of Investigations.
2. Ensure cases are submitted timely and customer quality expectations are met.
3. Mentor, support, and coach ICs to ensure a thorough understanding of the contract.
4. Conduct check rides and provide feedback as needed.
5. Advise on communication to IC population in accordance with state and federal employment regulations.
6. Performs additional functions, duties, and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference depending upon the nature of the position

Basic Qualifications

• U.S. citizenship preferred.
• At least 18 years of age.
• Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI.
• Ability to acquire and maintain any other specific special clearances/access requirements.

Education/Experience

• Bachelor's degree or equivalent is required. Additional relevant experience may be substituted for the required education on the basis of one (1) calendar year of experience for one (1) academic year of education.
• At least three (3) years' experience in the background investigations industry.
• Experience with metrics tools, processes, and delivery assurance.

Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)

• Ability to work remotely without daily supervision.
• Excellent typing and computer skills.
• Excellent time management and organizational skills to balance and prioritize work.
• Ability to handle multiple tasks concurrently.
• Interpersonal skills to interact with sources, customers, and team members.
• Ability to establish and build rapport with new people.
• Excellent written and verbal communication skills.
• Personal computer and business solutions software skills.
• Ability to identify, understand, and apply federal, state, and local changes and/or new regulations/laws pertaining to personnel investigations.
• Ability to work in a team environment.
• Analytical and problem-solving skills.
• Ability to synthesize information, identify key findings, and draw conclusions.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
• Speak and hear sufficiently to communicate in person and by phone.
• Close vision, distance vision, and ability to adjust focus.
• Occasional lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

Wage range for this position is $85,000-$105,000.

Benefits:

• Medical, Dental, Vision, and 401k.
• The paid leave for full-time employees is based on longevity in the position.

A Word about EEO, Pay Transparency and Other Requirements....

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .

VA License Number: 11-4665