Freight Claims/Safety Specialist (Healthcare)
Lynden Transport is looking for a Freight Claims/Safety Specialist who shall take responsibility for ensuring compliance with Lynden Transport's Freight claims policies, tariffs, and terms/conditions. All Freight claims shall be fully investigated and resolved in a timely and cost-effective manner, including salvage and subrogation efforts. Provide support and assistance to the Director of HSSE ensuring that Lynden Transports policies/procedures are being followed.
Work with all service centers, and operational personnel to mitigate future occurrences. Establish and maintain viable Freight Claim/Safety metrics for the company.
Assist in updating, developing, and writing company specific programs, JSA's (Job Safety Analysis), departmental manuals, and assuring that Lynden Transport meets the regulatory requirements established by the Code of Federal Regulations, Title 49 (Transportation), Title 40 (Environmental Protection), Title 29 (Occupational Safety and Health), and all other applicable federal, state and local requirements.
Maintains written safety procedures, records, and files, including training, testing, and driver qualification files. Audits safety records maintained by operations personnel. Maintains accident statistics and records, including on-job-injury incidents, vehicular accidents, and freight damage. Maintains OHSA logs.
Enforces compliance of the FMCSR (Federal Motor Carrier Safety regulations) including auditing and maintaining driver hours of service records. Ensures driver qualification files are complete and accurate
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Initiate freight claims investigations, process freight claims and assist in mitigation efforts and implementing procedures to minimize future occurrence
- Investigate freight claims by reviewing shipment history, contacting carriers, claimant and other documentation to determine the facts of the claim and the extent of Lynden Transports liability
- Coordinate services of Surveyors when necessary
- Communicate with attorneys during litigation processes
- Manage subrogation correspondence/recoveries and facilitate salvage or disposal of freight
- Assist in writing and updating policy and procedural manuals for Lynden Transport
- Work in conjunction with departmental personnel to develop Lynden Transport specific training materials/resources, as well as developing and utilizing video content
- Assist with compliance of DOT, OHSA, EPA regulations and other federal, state and local requirements as required
- Attend Webinars / seminars and Freight Claim/Safety related courses as needed
- Perform additional duties as assigned by the Director of HSSE
- Completes routine audits of hours of service in the ELD (electronic logging device) platform to ensure compliance
- Completes routine audits of the electronic driver file system to ensure compliance
- Complete routine audits of Purchase Transportation carrier files to ensure compliance
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION and/or EXPERIENCE:
One-year certificate from college or technical school; two years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Able to define problems, collect data, establish facts, and draw valid conclusions. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and deal with several abstract and concrete variables
OTHER SKILLS and ABILITIES:
Able to quickly learn new systems, processes and procedures. Employee must have PC and software (Outlook, Word, Excel, PowerPoint, Publisher, etc.) knowledge and experience and have the ability to use a variety of machines such as copiers, scanners, telephones, etc. Employee must be able to type 35wmp and operate 10 key by touch. Employee must be flexible to work alone or as part of a team under pressure of deadlines or business volume increases. Proactive self-starter who demonstrates common sense and ability to function productively within a fast-paced, multi-task work environment. Must possess excellent organizational and time management skills.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to talk and hear while communicating with customers, vendors, and coworkers by telephone or in person. The employee is occasionally required to stand; walk; and must occasionally lift and/or move up to 35 pounds of equipment, office products, etc. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment ranges from quiet/moderate in the office environment to loud in the warehouse/operations environment where hearing protection may be required. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions
